Privacy Policy

Last updated: March 15, 2025

At aureqenlitho, we understand that your financial data deserves the highest level of protection. This policy explains how we collect, use, and safeguard your personal information when you use our industry financial analysis services.

Information We Collect

We collect information you provide directly to us when accessing our financial analysis tools and educational resources. This includes your name, email address, company details, and professional background when you register for our services.

When you interact with our platform, we automatically collect technical information such as your IP address, browser type, device information, and how you navigate through our analysis tools. This helps us understand usage patterns and improve our services.

  • Contact information including name, email, phone number, and business address
  • Professional details such as company name, industry sector, and role
  • Usage data including pages viewed, time spent on analysis tools, and feature interactions
  • Technical information like IP address, browser type, and device specifications
  • Communications you send us through our contact forms or support channels

How We Use Your Information

Your information helps us deliver personalized financial analysis insights tailored to your industry and business needs. We use this data to customize our research reports, provide relevant market trends, and suggest analysis tools that match your professional interests.

We also use your information to communicate important updates about our services, send educational content about financial analysis techniques, and provide technical support when you need assistance with our platform.

We never sell your personal information to third parties or use it for purposes outside of improving our financial analysis services and educational offerings.

Information Sharing and Disclosure

We maintain strict confidentiality regarding your personal and business information. aureqenlitho only shares your data in very limited circumstances that directly benefit your experience with our services.

We work with trusted service providers who help us operate our platform, including cloud hosting services, email delivery systems, and analytics tools. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

If required by Australian law or to protect the rights and safety of our users, we may disclose information to law enforcement or regulatory authorities. We will always notify you of such requests unless legally prohibited from doing so.

Your Privacy Rights

Under Australian privacy legislation, you have several important rights regarding your personal information. We're committed to making these rights easy to exercise.

Access Your Data

Request a copy of all personal information we hold about you, including how we've used it and who we've shared it with.

Correct Your Information

Update or correct any inaccurate personal information in your account at any time through your profile settings.

Delete Your Account

Request complete deletion of your account and associated personal information, subject to legal retention requirements.

Restrict Processing

Ask us to limit how we use your information while we address any concerns you have about our data practices.

Data Security Measures

We implement comprehensive security measures to protect your financial information. Our systems use industry-standard encryption, secure data transmission protocols, and regular security audits to prevent unauthorized access.

Your data is stored in Australian-based servers with multiple backup systems and 24/7 monitoring. We use multi-factor authentication for our staff and limit access to personal information on a need-to-know basis.

While we take extensive precautions, no system is completely secure. If we detect any security incident affecting your information, we'll notify you promptly and take immediate steps to address the situation.

Data Retention and Storage

We retain your personal information only as long as necessary to provide our financial analysis services and comply with legal obligations. Account information is typically kept for seven years after account closure to meet financial record-keeping requirements.

Usage data and analytics information are anonymized after 18 months and may be retained longer for service improvement purposes. Marketing communications preferences are deleted immediately upon unsubscribing.

  • Active account data: Retained while your account remains active
  • Closed account data: Seven years for compliance with financial regulations
  • Support communications: Three years for quality assurance
  • Marketing data: Deleted immediately upon opt-out request

International Data Transfers

Your information is primarily stored and processed within Australia. However, some of our service providers may process data internationally, particularly for cloud storage and analytics services.

When international transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions that provide equivalent protection to Australian privacy standards.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience with our financial analysis platform. Essential cookies enable core functionality, while analytics cookies help us understand how you use our services.

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit some features of our analysis tools and personalization capabilities.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services and legal requirements. When we make significant changes, we'll notify you via email and display a prominent notice on our platform.

The updated policy becomes effective immediately upon posting. Continued use of our services after changes indicates your acceptance of the revised terms.

Contact Our Privacy Team

For questions about this privacy policy or to exercise your privacy rights, contact us directly:

Email: support@aureqenlitho.com

Phone: +61423218368

Address: 21 Kingham St, North Tamworth NSW 2340, Australia

We respond to privacy inquiries within 5 business days and work to resolve requests within 30 days where possible.